Welcome to the Belta Beauty FAQ page.
We’re here to make your shopping experience smooth, simple, and stress-free. If you need any additional help, our support team is always happy to assist you.

How long will it take to receive my order?
Answer:
Here are our estimated delivery timelines:

• Processing Time: 1–3 Business Days
• Shipping Time: 5–12 Business Days
• Estimated Delivery: 7–15 Business Days

Delivery times may vary depending on your location and carrier delays.
For more information, please review our Shipping Policy.

Do you offer free shipping?
Answer:
Yes, we occasionally offer free shipping promotions on selected orders and seasonal campaigns.
Shipping costs are calculated at checkout based on your location.

Where is Belta Beauty located?
Answer:
Belta Beauty is an online beauty store offering premium beauty essentials for nails, lashes, and skincare with shipping available across the United States.

What if I receive a damaged or defective product?
Answer:
If your item arrives damaged or defective, please contact us within 30 days of delivery and we’ll gladly help resolve the issue.
Please include clear photos of the product and packaging when contacting support.

Can I cancel my order after placing it?
Answer:
Yes. Orders may be canceled within 24 hours of purchase.
If your order has already been processed or shipped, cancellation may no longer be possible.

What is your return policy?
Answer:
We offer a simple return process for eligible items.
For complete return instructions and eligibility details, please review our Return & Refund Policy.

When will I receive my refund?
Answer:
Once your return is received and inspected, refunds are processed back to your original payment method within 5–7 business days.
Processing times may vary depending on your payment provider.

Do you offer any warranties or guarantees?
Answer:
We stand behind the quality of our products and offer support for damaged or defective items reported within 30 days of delivery.

How can I contact customer support?
Answer:
You can contact our support team anytime through our Contact Us page or by
email at:
support@beltabeauty.com

Do you ship internationally?
Answer:
Currently, Belta Beauty ships within the United States only.

Do you have a physical store location?
Answer:
No. Belta Beauty is an online-only store, allowing us to provide premium beauty products at competitive prices.

Can I place bulk or wholesale orders?
Answer:
Yes, we do accept bulk order inquiries.
Please contact our support team for additional information regarding wholesale opportunities and pricing.

How can I track my order?
Answer:
Once your order ships, you will receive a tracking number by email so you can monitor your package in real time.

Fraud Prevention
Belta Beauty reserves the right to cancel or hold orders flagged for suspected fraud, unauthorized transactions, or unusual activity.
Additional verification may be required for certain orders to protect both our customers and our business.

Contact Information

Store Name:
Belta Beauty

Email:
support@beltabeauty.com

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

Response Time:
We aim to respond within 1–2 business days.